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Hello

If you are having trouble downloading the correct format please submit a ticket and our staff will help.  We are connected to book connect and you are able to download any of the books you purchase.  The reason for this is to encourage you to leave a positive or negative review at Amazon.  The system will remind you to leave a review.  If for any reason, You cannot download your correct format then we will send you the direct link.  

Your support really does make a difference and I read all the reviews personally so I can get your feedback and make this book even better.

 

 
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